Legal
SMS and Call Terms
Effective date: 7 October 2026
These terms apply to phone calls and text messages (SMS) sent by Jack Hart Fitness FZ-LLC ("Jack Hart Fitness", "we" or "us") to people who have requested a consultation and opted in to be contacted.
Program summary
| Program name | Jack Hart Fitness Consultation Calls and Reminders |
|---|---|
| Sender | Jack Hart Fitness (Jack Hart Fitness FZ-LLC) |
| Message types | Booking confirmations, appointment reminders, rescheduling, call follow-ups and information about Jack Hart Fitness coaching services |
| Message frequency | Varies. Typically a few messages around each booked call. |
| Cost | Message and data rates may apply |
| Opt out | Reply STOP to any message |
| Help | Reply HELP, or email jack@jackhartfitness.com, or call +971 58 581 8442 |
1. How you opt in
You opt in on our Book a Call page before booking your consultation. There are two separate, unticked consent boxes: one for customer care messages and calls (booking confirmations, appointment reminders and updates about your consultation), which is needed to book and attend your call, and one for marketing and promotional messages and calls, which is optional. Consent to marketing messages is not a condition of any purchase. We only contact numbers that have opted in.
2. What we send
Messages and calls relate to your enquiry: confirming and reminding you about your consultation call, rescheduling, following up after your call, and information about our coaching services. We may place calls using automated dialling technology. We will not send messages about unrelated products, and we do not send content about alcohol, firearms, gambling, cannabis or other restricted categories.
3. How to opt out
Reply STOP to any text message to stop receiving texts. You will receive one final message confirming you have been unsubscribed, and no further texts will be sent unless you opt in again. You can also reply with words such as CANCEL, END, QUIT, UNSUBSCRIBE or STOPALL.
To stop calls, tell us during any call, or email jack@jackhartfitness.com with your phone number. We will add your number to our internal do not call list. We honour all opt-out requests promptly, and in any event within 10 business days.
4. Help
Reply HELP to any text message for help, or contact us at jack@jackhartfitness.com or +971 58 581 8442.
5. Costs and carriers
Message and data rates may apply according to your mobile plan. Message frequency varies. Carriers are not liable for delayed or undelivered messages. Messages are supported on major US carriers.
6. Calling hours and do not call
We only place calls and send texts between 8:00am and 9:00pm in your local time, unless you have asked us to contact you at a specific time. We maintain an internal do not call list and respect requests not to be contacted. If your number is on the National Do Not Call Registry, we will only contact you with your express consent or in response to your enquiry.
7. Eligibility
You must be 18 or over and the account holder, or have the account holder's permission, for the phone number you provide. If you change or give up your number, please opt out or tell us so we can update our records.
8. Privacy
We use your information as described in our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
9. Changes
We may update these terms from time to time. The latest version will always be on this page.
10. Contact
Jack Hart Fitness FZ-LLC
VUET0297, Compass Building, Al Hulaila, Al Hulaila Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates
Email: jack@jackhartfitness.com
Phone: +971 58 581 8442